504C Belt Cushion Splice Recall
Background
Yokohama Tire Corporation (Yokohama) has determined that a safety defect which relates to motor vehicle safety exists in certain Yokohama Commercial tires. These tires were manufactured between June 26, 2022, and December 3, 2022, at Yokohama Tire Manufacturing Mississippi.
Reason For This Recall
The recall is because of a manufacturing anomaly. Tires may experience sudden air loss from a sidewall blowout, resulting in lack of vehicle control and increasing the risk of a crash.
The subject tires are:| Tire Model | Tire Size | Load Range | Yokohama Part Number | DOT TIN (“Serial”) Begins With | DOT TIN (“Serial”) Ends With |
|---|---|---|---|---|---|
| 504C | 11R22.5 16 | H | 120150432 | FA3T JBH | 2622 – 3122, or 3522 – 3722, or 4322 – 4822 |
What We Will Do
Yokohama will replace free of charge any tires subject to this recall with tires of comparable value. This replacement includes the cost of mounting and balancing the replacement tires. In the case of a dual assembly, Yokohama will allow both tires in the dual assembly to be replaced with new Yokohama tires.
If you choose to replace your tires subject to this recall with another manufacturer’s tires, instead of receiving Yokohama replacement tires, Yokohama will offer a pro-rated tread depth credit of the original purchase price.
What You Should Do
For help determining if you have the tires subject to this recall, see the technical bulletin.
Please contact your Yokohama tire dealer as soon as possible to arrange a service date so the dealer may order the necessary replacement tires. Instructions for making this correction have been sent to your dealer and the replacement tires are available in Yokohama’s inventory. The labor time necessary to perform this service correction is approximately 30 minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process the replacement of your tires.
Your Yokohama tire dealer is best equipped to obtain parts and provide service to ensure that your tires are replaced as promptly as possible. If, however, your dealer does not remedy this condition within three (3) days, we recommend you contact Yokohama’s customer service by calling 1-800-722-9888 or recall@yokohamatire.com.
If you no longer own this tire, please forward to Yokohama the information of the new owner, by contacting Yokohama customer service at 1-800-722-9888 or recall@yokohamatire.com.
If you have further questions or concerns, contact Yokohama customer service by calling 1-800-722-9888 or recall@yokohamatire.com.
If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten (10) days to comply with federal regulations
If you have already paid to have your tire replaced for this condition, you may be eligible for reimbursement of the charges you paid for the replacement. To learn more about what you need to do to obtain reimbursement, contact Yokohama customer service by calling 1-800-722-9888 or recall@yokohamatire.com.
If after having attempted to take advantage of this recall you believe you have not been able to have your tire remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
We apologize for any inconvenience this safety recall may cause, but your safety is our first concern.